Fast, friendly, and courteous. In for repair same day on warranty.

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Best!

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Excellent and timely service, as always. Very accommodating and thorough. Kendra is the best!

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My husband and I found our car online and I called to arrange to see it. I spoke to the sales manager, Tuck, he was very helpful and put me in touch with David Bonanno, the Internet Sales Manager, to check out the car. When I arrived at the dealership, David greeted me warmly and had the car ready to roll to view and test drive. The only thing greater than the car I bought was the service David provided- he was fantastic! I never had so much fun buying a car! He knows his stuff and made feel completely at ease. I already felt good about this car since my husband and I had researched the VW Golf line and various competitors intensely; but he made the purchasing process an absolute piece of cake! I had planned to pay cash but ended up financing the car and so had the pleasure of working with Eric Usoro for that aspect of the purchase; and, other than trying to get a cell signal for my proof of insurance it was another piece of cake. Making this large purchase was almost as easy for me as making an Amazon purchase.....found what I wanted online, made a call, drove it and bought it...Voila! Easy peasy! I highly recommend the team that took care of me at Volkswagen North Scottsdale- personable and professional: can’t get much better than that!? (Unless they actually served cake ?to their customers?- a fine idea don’t you think?!?)

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On 9/22/18, I went into VW for a quick service on my current vehicle, and while I was waiting, engaged in conversation with a member of their amazing sales team, Tom. He talked to me about my satisfaction with my current VW Jetta, and I shared that I "really regretted not getting one with a sunroof". Tom showed me a BEAUTIFUL new 2019 Jetta and the gentlemen in the finance department ran some numbers for me. In what seriously seemed to be a little over an hour (unheard of when purchasing a vehicle at most places!) I was driving off the lot with my new Jetta- AND at a VERY fair price. When you hear "no hassle trade in" at most car dealerships, you can expect the opposite, but not here. It really was NO HASSLE! These guys are honest, and as a woman, walking into a car dealership, the fact that I can have complete faith and trust in the sales staff and finance department is everything. Thank you to Tom in sales, and Gabe in finance, for making my experience at your dealership fantastic! I LOVE my 2019 Jetta! I highly recommend this dealership and they will be keeping my business for years to come.

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